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Shipping & Return Policy


Shipping & Delivery

For orders shipping to multiple addresses, shipping costs will apply per shipment
For specific shipping details or Express request, you may contact us at customer@sayyesbridal.com
Shipping cost is subject to change without notice
Shipping of Wedding Gowns is not included and dependent on location in the price for all shipments in USA
Shipping of Wedding Gowns Overseas we will additional cost dependent on location.
Shipping of Mothers & Evening Gowns are not included and dependent on location in the price for all shipments in USA
Or you may inquire about cost at customer@sayyesbridal.com
Overseas shipping charges on Mothers, Evening Gowns, Bridesmaids dresses may vary; we will contact you to confirm shipping charges before we bill your credit card.

Processing

The estimated delivery given in the order confirmation indicates the time frame the vendor will ship the order to our specific location. The time frame is an estimate only provided by the vendor. Due to specific cutting dates of their styles, vendors do not guarantee their delivery dates. Delivery dates are tentative and subject to change. On occasion, there may be a slight delay in production, which affects the order’s delivery to SayYesBridal. Please be assured we take every measure to ensure orders are delivered in the timeliest manner.
Shipping process will be initiated after we have received a payment.
We usually ship our items in stock within 5 to 7 business days (Tue. - Fri.).
We send you an email with tracking information after shipping.

Returns and Exchanges

All sales are final and cannot be cancelled. Unfortunately, due to the special nature of our merchandise, we are unable to accommodate refunds or exchanges under any circumstances. Once an order is placed, our vendors are also unable to cancel, make changes, or modify any order. Before placing your order, please be sure of the style, color, size, and any other specifications before you submit your order. The submission of any order fully acknowledges your agreements to these Terms & Conditions.


Sales Tax

No sales tax on all USA orders of Bridal Gowns, Bridesmaid Dresses, and Special Occasion Dresses.
New Jersey sales tax rate of 7% on Veils and Accessories.

Additional

Additional charges may apply for certain order specifications including, but not limited to rush charges, plus sizes, extra length, and Hollow to Hem measurements. Availability and charges for these specifications will vary between vendors and will display with each product.

Rush Order

Some vendors may offer a Rush service for orders that are placed in a time frame that falls short for their standard delivery schedule. Delivery for a rush order will depend on the vendor and will be upon approval. Rush orders only effect the production of the order but does not change or upgrade the shipping from the vendor to SayYesBridal, or the shipping from SayYesBridal to the customer. Availability and fees for a rush order vary between all vendors. Please contact us for rush fee amount.


Please send all returns and exchanges to this address: 66 N. Van Brunt St. Englewood, NJ 07631